NGK Service
- Conduct a variety of customer service issues related to the Nat Geo kids magazine online
- When signing in the customers name and address must be entered exactly as it appears on the mailing label
- Billing address and email address to access gift information (OR customer have the option to provide their NAT GEO Kids account number, zip/postal code and email address)
- International subscribers only have one option to access an account online at NGK Service and that is their account number
- Live chat help is available and is powered by Moxie
- Any questions about the NGK online service can be directed to 1-800-NGS-LINE (1-800-647-5463)
- International Nat Geo Kids Magazine subscribers should dial 1-813-979-6845
- National Geographic Kids is also available from a variety of third party vendors to include Barnes & Noble, Magzter, Google Play and Next Media
- National Geographic Kids magazine App downloads to Newsstand, which has its own icon on the iOS desktop (this features comes with an extra cost)
- iPads will only allow the customer to download 6 issues at any given time
Any questions or concerns by mail can be directed to: Kids Customer Service, PO Box 62130, Tampa, FL 33662-2130. For consumers who are unhappy with the Nat Geo magazine content or simply are bored with the content can cancel their subscription by calling 800-NGS-LINE (1-800-647-5463). Any damaged magazines can be replaced but customers should expect to allow between 3-6 weeks for the US and Canada and 8-12 weeks for international customers for replacement magazines to arrive.
NGK Service Quick Hits
- Pay a bill
- Update NAT GEO account information
- Check the status of a payment
- Report s missing or damaged Nat Geo for Kids magazine
- Temporarily stop a subscription
- Change a digital password
National Geographic for Kids is dedicated to kids learn about the world in which they live and can be reached via email at kids@ngs.org. The magazine is headed by Michelle Sullivan and Anne McCormack.
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